Privacy Statement & Policy

Activate is committed to supporting your privacy

Activate – Inspiration + Experiences recognises the importance of compliance with Australian Privacy Laws particularly with respect to personal information. For this reason Activate – Inspiration + Experiences has adopted a privacy policy consistent with Australian Privacy Legislation and the Australian Privacy Principles.

The following privacy policy applies to all business conducted by Activate – Inspiration + Experiences, be it through any of its offices or over any of its websites. This policy covers all personal information collected by Activate – Inspiration + Experiences during the conduct of any of its authorised business activities. Activate – Inspiration + Experiences endeavours to protect all collected personal information from unauthorised use or disclosure. Any queries relating to personal information held by Activate – Inspiration + Experiences (including access requests) should be directed to:

By Post       Activate – Inspiration + Experiences Privacy, PO Box 187, Highfields QLD 4352

By Email     Privacy Email

Any requests will be directed to the nominated Privacy Officer who will consider the request in a timely manner.  The requester will receive a response and an outline of action regarding their request in writing within a reasonable timeframe.

Data Collection

Activate – Inspiration + Experiences only collects personal information that is necessary for the conduct of its business. Information is collected through direct application or registration by the individual(s) either in writing, through online application or over the phone applications.  Without the provision of the requested information by the individual, Activate – Inspiration + Experiences is unable to effectively complete the relevant business activities. Within Activate – Inspiration + Experiences’ services, personal information is only disclosed to suppliers and customers relevant to the particular business that the individual is conducting with Activate – Inspiration + Experiences. Any Activate – Inspiration + Experiences client, customer, business partner or employment candidate who does not wish their personal information to be provided to any particular organisation or types of organisations should notify Activate – Inspiration + Experiences at the time of the collection of the personal information.

Use and Disclosure

As a provider of a range of information and services, Activate – Inspiration + Experiences’ purpose for collecting personal information is to facilitate representation of clients’ interests, to keep clients informed on initiatives and events, for the presentation of extension delivery activities and for the provision of client services and information about benefits negotiated with suppliers. Apart from the completion of the original application or registration with Activate – Inspiration + Experiences, further dealings may involve the provision of relevant industry updates and other related information and opportunities. This may be in the form of regular updates and flyers.  Activate – Inspiration + Experiences may contact you through emails and direct mail for the above purpose.  When we contact you by email, all email campaigns from Activate – Inspiration + Experiences will contain instructions and/or hyper-links to Opt In or Opt Out (unsubscribe) of our email lists. Activate – Inspiration + Experiences may also contact you by phone and text message. Activate – Inspiration + Experiences will not share personal information (names, addresses, contact details OR of email addresses) with third parties, except when asked to do so by law, regulation or government request, or on a restricted basis with Activate – Inspiration + Experiences service suppliers fulfilling obligations directly related to Activate – Inspiration + Experiences activities.  Activate – Inspiration + Experiences will not use personal information for the purposes of direct marketing communications, other than for the reasonable communication of the business of the organisation as outlined above.

Data Quality

Activate – Inspiration + Experiences continuously monitors the accuracy of personal information on collection from and provision by the individual and through the day-to-day processes of its business. Should any updates to your personal information be required please contact and inform Activate – Inspiration + Experiences.

Data Security

Activate – Inspiration + Experiences employs quality security systems and procedures to ensure the integrity and security of personal information held by the company. Personal information does not leave Activate – Inspiration + Experiences’ internal systems unless required to affect the primary purpose of your business with Activate – Inspiration + Experiences, or unless consented to. Should personal information be required to be removed from our Data Centres for business purposes, increased security measures are employed. Despite the high level of information security employed within Activate – Inspiration + Experiences and its commitment to your privacy, the company is unable to provide an absolute assurance that personal information will remain secure at all times. Activate – Inspiration + Experiences therefore does not accept any responsibility for incidences of unauthorised access to personal information, which is provided at your own risk. Likewise Activate – Inspiration + Experiences does not guarantee the security or privacy compliance of any websites that are accessible through links provided on any of its websites.

Activate – Inspiration + Experiences will delete from its systems any of your personal information held by the company on your request provided that sufficient proof of identity is established.

Openness

The Activate – Inspiration + Experiences Privacy Policy is available on its website. Any queries regarding any position on privacy should be directed to Activate – Inspiration + Experiences via e-mail   Privacy Email

Access and Correction

Activate – Inspiration + Experiences undertakes to provide access to individuals to any of their personal information held by the company for the purpose of review and correction with exception to the limitations imposed by the privacy legislation. Clients can log in to the My Account area of the Activate – Inspiration + Experiences website

Identifiers

Activate – Inspiration + Experiences limits the use of government identifiers to the purposes required of the company by legislation only.

Anonymity

Activate – Inspiration + Experiences’ personnel will respect a request for anonymity unless and until relevant business negotiations are entered into. None of Activate – Inspiration + Experiences’ business processes can be completed effectively with either party remaining anonymous

Transborder Data Flows

Although Activate – Inspiration + Experiences is an event management organisation, it does occasionally engage in international business. In these instances we undertake not to send or disclose personal information without the consent of the individual. In any event Activate – Inspiration + Experiences takes precautions to ensure that any of its business partners employ similar policies documenting the recognition of their privacy obligations

Sensitive Information

Activate – Inspiration + Experiences does not require that you supply any sensitive information to the company unless it is essential for the purpose of the conduct of business. This type of information will not be collected without your consent.

Clients are assured their personal details are kept strictly confidential in line with the Activate – Inspiration + Experiences Privacy Policy which has been prepared to comply with the Privacy Act 1988 and the Australian Privacy Principles, which came into effect 12 March 2014.